SUPPORT

  • Contact Our Team

We've made it easy for you to contact us. If you are looking for customer service and tech support, need answers quickly to your questions, or just want to make suggestions, you've come to the right place.

Members - Try our Help Desk

Most of the common problems and questions encountered by CasinoCastle Members can be addressed in our Help Desk with Support.

Support by E-mail

[email protected]

Our CasinoCastle’s support staff are available 24 hours a day, 7 days a week.

Response Time: Up to 30 minutes.

Please double check to make sure that your email address is correct. If you do not get any response to your email, it means that either your Email Address was incorrect or invalid. Please also be sure to check your bulk or junk mail folder as well.

Live Help Support by Live-Chat

Need instant assistance? Contact the CasinoCastle’s live support staff. You may interact with our customer care team in a secure, real-time environment 24 hours a day, 7 days a week.

Support by Phone

Need to call the Kingdom? We'll be happy to talk to you! Call us toll-free: 1-844-215-1144

FAQ's - Learn more our Kingdom here!

You can learn more about CasinoCastle in our Frequently Asked Questions FAQs and About Us sections.


Meet Your Customer Support Team
Customer Support Karen
Karen L.
Hobbies: Hiking, dancing
Favourite Game: Dragon's Revenge and Warrior Queens
Zodiac Sign: Capricorn
Lucky Number: 11
Customer Support Guillermo
Guillermo M.
Hobbies: Fishing and hunting
Favourite Game: Licky Luck
Zodiac Sign: Cancer
Lucky Number: 5
Customer Support Marco
Marco A.
Hobbies: Hunting in the woods around the Kingdom
Favourite Game: Fortune 88, The Black Diamondz
Zodiac Sign: Scorpio
Lucky Number: 17
Customer Support Cesar
Cesar J.
Hobbies: Horse riding, sword fighting
Favourite Game: Wizardry
Zodiac Sign: Aquarius
Lucky Number: 7
Customer Support Erika
Erika A.
Hobbies: Hiking in the forests and Baking
Favourite Game: Serpent's Treasure
Zodiac Sign: Libra
Lucky Number: 23
Customer Support Anthony
Anthony C.
Hobbies: Cooking, animal hunting with bow and arrow
Favourite Game: Licky Luck
Zodiac Sign: Gemini
Lucky Number: 6
Customer Support Maximo
Maximo G.
Hobbies: Practicing alchemy and learning new magic spells
Favourite Game: Wizardry
Zodiac Sign: Gemini
Lucky Number: 3
Customer Support Jose
Jose J.
Hobbies: Horse riding, sword fighting
Favourite Game: Wizardry
Zodiac Sign: Aquarius
Lucky Number: 7
Customer Support German
German G.
Hobbies: Sword fighting, swimming, hunting
Favourite Game: Wizardry
Zodiac Sign: Aries
Lucky Number: 9
Customer Support Diana
Diana M.
Hobbies: Dancing
Favourite Game: Dragon's Revenge and Warrior Queens
Zodiac Sign: Taurus
Lucky Number: 4
Customer Support Alex
Alex C.
Hobbies: Traveling, play the guitar
Favourite Game: Wizardry
Zodiac Sign: Sagittarius
Lucky Number: 10
Customer Support John
John A.
Hobbies: Sword fighting, swimming, hunting
Favourite Game: Smiley Veggies, St Pattys Gold
Zodiac Sign: Sagittarius
Lucky Number: 2